Backups Not Finishing with Updraft Plus

Here we will cover what to do when Updraft Plus updates are not being completed properly on a WordPress site.

The exact error message is as follows:

Most of the time, this issue can be resolved by updating PHP settings with correct values and changing settings within the plugin.

Related Articles

Install a WordPress Plugin
Update WordPress Plugin
Update WordPress Version

Updating PHP Settings and Updraft Plus Settings

IMPORTANT: NGINX servers have a separate timeout time that cannot be adjusted without Root access. For shared NGINX servers the execution time of 30 seconds is the default and can only be adjusted to a maximum of 90 seconds, This is set by the server and cannot be overridden by a PHP INI file. 

1. Log into cPanel
2. Click on MultiPHP INI Editor, located in the Software section
   
3. Update the PHP settings to be at least as high as the following:
   

   max_execution_time = 160
   max_input_time = 160
   memory_limit = 512M

4. Log into the WordPress dashboard
5. Click on Plugins in the left side panel
   
6. Locate the Updraft Plus Plugin
7. Click on Settings under the name of the plugin
   
8. Start the Backup under Backup / Restore Tab by clicking Backup Now
   
   
9. If you see the following error, continue with the steps below
   2249.156 (7) To decrease the likelihood of overlaps, increasing resumption interval to: 300 + 120 = 420
   
   1. Click on the Settings Tab
      
   2. Scroll down to Expert settings: at the bottom of the page and click Show Expert Settings
      
   3. Change Split archives every: to 50 MB
      
   4. Scroll down to the bottom of the page and click Save Changes
      
      
10. Go back to the Backup / Restore Tab
11. Start a new Backup by clicking Backup Now
    
    NOTE: The current backup that is running may need to be stopped to start a new one.