WP Mail SMTP Plugin Settings

Rachel B.
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These are steps on how to configure WP Mail SMTP with the cPanel Server settings. 

This is the recommended plugin to help resolve email errors such as WooCommerce SMTP Error: Data not accepted, as well as email going to spam, undelivered, or bounced back using WordPress' inherent PHPMailer.

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Locating SMTP Settings

  1. Log into cPanel
  2. Click the Email Accounts button in the Email section
    cPanelEmailAccountsButton.PNG
     
  3. Click the Connect Devices button next to the email account you want WordPress to use
    cPanelEmailConnectDevices.PNG
  4. Copy down the Outgoing Server settings for the account
    TIP: It is always recommended to use the Secure SSL/TLS settings.

Setting up WP Mail SMTP

  1. After installing and activating the WP Mail SMTP plugin, click the Let's Get Started button
    letsGetStarted.png
    NOTE: If you aren't presented with this screen, navigate to WP Mail SMTP > Settings > Launch Setup Wizard.
  2. In the Choose Your SMTP Mailer page, click on Other SMTP, then click on Save and ContinueWPMailSMTPOtherSMTP.png
     
  3. In the Configure Mailer Settings page, for the SMTP Host, enter the Outgoing Server from the Connect Devices page in the previous section
    WPMailSMTPHost.png
  4. SMTP Encryption should be set to SSL
    WPMailSMTPEncryption.png
     
  5. SMTP Port should be set to 465
    WPMailSMTPPort.png
  6. Auto TLS should be Disabled
    DisableAutoTLS.PNG
     
  7. Authentication should be set to Enable, using the Email Address as the SMTP Username, and the email account's password for the SMTP Password
    WPMailSMTPAuthentication.png
  8. Make sure Force From Name and Force From Email are enabled
    TIP: This will ensure that all emails sent from the website come from the same name and email address.
    fromNameFromEmail.png
     
  9. Click the Save and Continue button
  10. On the next page, enable the features that you would like, and click the Save and Continue button
  11. On the next page, decide if you want recommendations from WP Mail SMTP, make the selection, and press the Save and Continue button
  12. On the next page, the WP Mail SMTP Pro license key can be applied if you have one, or click the Skip this Step button if not
  13. WP Mail SMTP will test the configuration to make sure the settings allow a valid connection

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