WordPress Emails Not Sending

These are steps to follow if emails on your WordPress site are not being delivered or delivered to spam.  WordPress doesn't use SMTP to send email by default, instead using a PHPMailer.  Using an SMTP plugin such as WP Mail SMTP by WPForms is recommended. 

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WP Mail SMTP Plugin Settings

Install SMTP Plugin for WordPress

NOTE: View the guide on Installing Plugins in WordPress, if needed. Once installed, the plugin can be configured following the steps below.

1. In cPanel, Create an Email Address for the site to use, or use one that has already been created for this purpose
2. Log in to the WordPress Dashboard
3. Go to the specific plugin's configuration section
4. When installing WP Mail SMTP, you will be taken through a launch wizard
   1. Choose Other SMTP
5. Host will be your email service mail.domain.com. For best results, you will want to use the Secured Server URL
   1. Shared: securexxx.inmotionhosting.com
   2. Reseller: securexxx.servconfig.com
   3. VPS: vpsxxx.inmotionhosting.com
   4. Dedicated Server: dedxxx.inmotionhosting.com
      NOTE:  The server hostname value for your specific server can be found in Account Technical Details.  
6. The port should be relative to the encryption type
   
   1. If SSL - Port 465
   2. Enable Authentication
7. Verify and input the email address and password either created or decided upon in Step 1
8. Send a test email to ensure the contact form emails are successfully being delivered