WordPress User Login Attempt Hanging/Redirecting on Site Using NGINX

Steps to follow if a normal, non-admin user attempts log in to a WordPress site/dashboard and experiences the page "hanging" or redirecting back to the initial login page, with no error message, regardless of whether correct credentials were used.

This can occur if residing on/transitioning to a server using NGINX and can be resolved by adding an entry to exclude the user area in cPanel's Cache Manager. Cache Manager already excludes WordPress Default Login URLs like domain.com/wp-admin, but any modified login URL's will need to be bypassed.

Bypassing Login URL from Cache Manager

1. Log into cPanel
2. Access Cache Manager from the Software section
   
   
3. Click on the Options tab
4. Under the section List URLs which will always bypass the cache, click the +Add Bypass URL button to add the user area URL with a wildcard at the end
   
   EXAMPLE: If the login URL is domain.com/customer-accounts, the entry to add would be /customer-accounts*