FFMPEG and FFPROBE Extensions

Here we will cover our scope of support in regards to FFMPEG and FFPROBE extensions.

Some questions that may arise related to these extensions are:

• Where is the path to the FFMPEG and FFPROBE extensions?
• Is FFMPEG/FFPROBE installed?
• Can you install FFMPEG/FFPROBE to my server?

Keep in mind that these extensions can only be applied to VPS and Dedicated Servers.

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How to SSH into VPS or Dedicated Servers

FFMPEG and FFPROBE Extensions Scope of Support

These extensions are not part of the standard VPS / Dedicated server loadout, and therefore need to be manually installed

Technical Support can only provide support related to the installation of these extensions; not the configuration, usage, or management. For that, you would need to seek the assistance of a web developer, or purchase time with Managed Hosting.

For assistance with the installation of these extensions, please reach out to Technical Support via a phone call, chat session, or email.