Here we will cover how to reset the Prestashop admin email address.
This method can be used if you need to change the administrator email address, but it cannot be used if you've forgotten the email address and are unable to log in.
The admin email address can be reset through the back office.
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Update the Admin Email for PrestaShop Versions 1.7.x
- Log into the PrestaShop Dashboard
- Expand the Advanced Parameters menu in the pane on the left
- Select Team
- Select Team
- Find the entry for the SuperAdmin and click the pencil icon to edit it
- Change the email address in the Email address field
- Click Save on the bottom-right of the screen to save the change
- Click Save on the bottom-right of the screen to save the change
Update the Admin Email for PrestaShop Versions < 1.7
- Log into the back office of the PrestaShop site
- Hover over Administration
- Click on Employees
- Find the account you would like to change and click Edit
- Change the field's Email address
- Press Save
This article covers up to PrestaShop versions 1.7.x.
If an updated version is available and not documented here, drop us a comment so we can work to get it updated for you as soon as possible!
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