If there is a different non-AutoSSL SSL certificate on a domain, AutoSSL will not work. This will cause the site to display a security or privacy error, or an invalid certificate warning. In order to use AutoSSL, the solution is to uninstall the other certificate and rerun AutoSSL.
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Remove Certificate
- Confirm AutoSSL would cover the domain
NOTE: Confirm the domain's DNS A record is pointed here and not being redirected. If either is false, AutoSSL will fail. - Log Into into cPanel
- Click SSL/TLS Status, located in the Security section
- Click View Certificate by the relevant domain
- Click Uninstall for the relevant domain
- Navigate back to SSL/TLS Status
- Click Run AutoSSL
- Assuming there are no further issues, within 20 minutes, an AutoSSL certificate should cover the domain
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