SSL/TLS Status Missing in cPanel

SSL/TLS Status allows the cPanel user to activate and run AutoSSL from the cPanel.  If the SSL/TLS Status page is not visible in a child account's cPanel, regardless of SSL/TLS Status being included in the Package's Feature list, ensuring cPanel is managing AutoSSL and enabling "Allow cPanel users to install SSL Hosts" from Tweak Settings in Root WHM will resolve this issue.

Related Articles

Enable/Renew AutoSSL on Shared Server
Enable AutoSSL on VPS and Dedicated Servers
How to Exclude a Domain from AutoSSL
Create or Modify Package

Reviewing Feature List

1. Log into WHM
   NOTE: For VPS+ hosting plans, Root WHM may need to be accessed.  If root access needs to be obtained, follow the guide on requesting root access.
   
2. Navigate to List Accounts, located in the Account Information section
   
3. Locate the domain/cPanel that is missing the SSL/TLS Status page
4. Locate the package listed in the Package column, and click the package link
   
5. Scroll down and click View next to the Feature List dropdown
   
6. Select the box for AutoSSL
   
   
7. Click Save
8. Log into the appropriate cPanel account and check if SSL/TLS Status, under Security, is present
   

Setting cPanel as AutoSSL Provider

IMPORTANT: This solution will require root access. If this needs obtained, follow the guide on requesting root access.

1. Log into Root WHM
2. Navigate to Manage AutoSSL, located in the SSL/TLS Section
   
3. Ensure cPanel (powered by Sectigo) is selected as the AutoSSL provider
   
4. Click Save
5. Log into the appropriate cPanel account and check if SSL/TLS Status, under Security, is present
   

Enabling SSL Hosts Installation

IMPORTANT: This solution will require root access. If this needs obtained, follow the guide on requesting root access.

1. Log into Root WHM
2. Navigate to Tweak Settings, located in the Server Configuration section
   
3. Navigate to the System tab
   
4. Confirm that the Allow cPanel users to install SSL Hosts option is set to On
   
   
5. Click Save
   
   
6. Log into the appropriate cPanel account and check if SSL/TLS Status, under Security, is present