500 Error on CSF Plugin

Rachel B.
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ConfigServer Security & Firewall (CSF) is an advanced firewall, login/intrusion detection and security application for Linux servers. One of its many benefits is its convenient WHM plugin.

Occasionally when attempting to access the CSF plugin in WHM, a 500 error may occur. This can happen when cPanel/WHM has updated but the ConfigServer scripts have not been updated.

Here we cover the steps to update CSF to correct this error.

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Update CSF

IMPORTANT: This solution will require root access. If this needs to be obtained, follow the guide on requesting root access.

  1. Access the server via SSH as the root user or using the Terminal in Root WHM
  2. Run the following command to update CSF
    curl -sL https://download.configserver.com/csupdate | perl

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