Cancel Backup Manager/Additional Backup Blocks

Here we cover how to reduce the number of additional backup blocks and how to cancel your active Backup Manager bill item through your Account Management Panel (AMP).

Additional storage blocks can be purchased to allow more space for backing up your site data. You will want to decrease your backup blocks when you no longer need to back up all of your data or purge a significant amount of data.

At any time, you can cancel the bill item altogether. Please note that moving forward after the cancelation of Backup Manager, you will be responsible for backing up your account files. The site will only be able to be restored to the way it was at the time your last backup was created. So we recommend you create a new backup after making any site changes.

Related Article

Full and Partial Backups in cPanel

Reduce Additional Backup Blocks

1. While in AMP, select Marketplace from the menu bar
   
2. Select Automated Backups
   
   
3. If there is more than one hosting account, select the account to apply Backup Manager to from the dropdown
4. The box will indicate how much space is currently in use, and the number of additional 10GB blocks of backup space needed, if at all
   
5. Select the correct amount of additional backup space needed
   1. If the amount of space selected with the slider is less than the amount currently on the account, the space will be reduced to the new amount selected
      EXAMPLE: If the account currently has 30GB of Additional Backup Space and 10GB is selected on the slider, the amount of Additional Backup Space will be reduced to 10GB after checkout.
6. Click Add to Cart
   
   
7. Select Continue to Cart in the pop-up or select the cart icon in the top right
   
8. Select the payment method desired and complete the checkout to process the changes
   NOTE: The total due should be $0 since you are downgrading. Checkout must be completed for our system to process the change successfully.

Cancel Backup Manager

1. While in AMP, hover over the Billing tab and select My Subscriptions
   
2. Locate the Backup Manager bill item and select the X Cancel Backup Manager, in red, at the end of the row
   
3. Confirm the request to cancel
   CAUTION: Without the Backup Manager service, we will no longer automatically back and store a copy of your cPanel on our system. Should any Data Restorations be requested in the future, a backup must be provided to restore from. It is strongly recommended that regular backups are made.
   
4. Click Submit
   TIP: The following page will confirm that the Backup Manager has been set to expire and will not renew again moving forward.