Transfer cPanel Accounts with WHM Transfer Tool

cPanel provides a tool that you can use to transfer cPanel accounts from one server to another. This is called the Transfer Tool. This is a very powerful tool in that it makes moving from one cPanel server to another into a very simple process. Keep in mind that any configuration files that are affected by the change will still need to be changed. This tutorial walks you through the steps for the transfer process.

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Beginning the Transfer

IMPORTANT: This solution will require root access. If this needs to be obtained, follow the guide on requesting root access.

1. Log into Root WHM
2. Navigate through the left-hand menu, and search for and then click on Transfer Tool
   
   
   1. Review the several options that you will need to select or fill in, they include:
      

      Remote Server Address	Provide the URL of the account you are transferring from.
      Remote SSH port	By default this is set to 22. Change it only if necessary.
      Select the user type for Login	This can be either the root user or an account user. You will need the root user if you’re moving multiple accounts.

      
      
      
3. Add the root password so that the root user can be used for authentication
   TIP: If you are using the root user leave Restricted Restore unchecked.
   NOTE: If you want to use a SSH key, you will need to generate the SSH key on the sending server and add it to the receiving server. Once it is added to the receiving server, you can select it under the dropdown for SSH Public Key.
   
4. Once all of the information has been selected and added for the Remote Server Information and Authentification, click Scan Remote Server
   
   
5. The Transfer Tool will compare the versions of cPanel and display them for you
   
   NOTE: You will not need to select anything for the versions.
   
6. On the Accounts tab, select any accounts to be transferred
   NOTE: If an account with the same name already exists on the server, the name will need to be modified or Overwrite will need to be selected in the account options.
   EXAMPLE: 
   
7. The specific files and configurations to be transferred can be configured by selecting Default under Transfer Configuration and modifying the settings
   EXAMPLE:
   
8. If there are any Packages or Server Configurations that also need transferred, select the appropriate tab
   
9. After you have finished selecting the accounts and settings you want to transfer, click Copy
   
   
10. At this point the Transfer Tool will begin the transfer for you
    NOTE: The initial transfer process should happen quickly, however the processing period depends on the size of your account and can take much longer.
    EXAMPLE:
    
    
11. Once the transfer is completed, any warnings or errors will be displayed
    EXAMPLE:
    

IMPORTANT: If you have any doubts, please contact our live technical support team.

After the Transfer is Completed

NOTE: If you transferred a cPanel account that already existed on the destination server, the password for that user will be restored/overwritten from the originating server. Use the cPanel user's password (as it is set on the previous server) or reset it.

At this point, the accounts should all be transferred over to you. You may still need to reconfigure configuration files, clear cache, reset permalinks, set DNS settings, update name servers, etc. but the selected accounts should have transferred. Once you have completed your reconfiguration and your testing of the moved accounts, you can close down your old server accounts.

For further information on the transfer tool, visit https://docs.cpanel.net/whm/transfers/transfer-tool/.