Here, we explain how to manage email filters in Control Web Panel (CWP). Below are details on how to create individual filters for email accounts.
Create Email Filters
NOTE: Filter templates are useful if a specific set of filter rules and actions need to be applied to multiple email accounts. By creating the template, you can quickly apply the filter template when managing the email account filter settings.
- Log into the CWP User associated with the domain
- In the menu on the left, click Email Accounts
- Click Email Filters
- Click Manage filters next to the corresponding email account
- If there is not a set already present, click Add set to create a new filter set
IMPORTANT: There can only be one filter set active at a time. If there is an existing set that the user wants to add a filter to, you will need to create the new filter in the existing active set. - Click the green cog icon next to the filter set
- Click the blue + icon next to Filters in set
NOTE: If an existing filter is applied to the filter set that needs to be modified, you can click the Edit button next to the filter name instead. - Choose either to create a new filter or apply an existing filter template
- Create the filter rules and actions
NOTE: If needed, the green + icons under For incoming mail and execute the following actions can be used to set multiple rules. - Click the Save Filter button
- Ensure the Filter Set Status is toggled to the On position
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