These steps explain how to automatically create autodiscover and autoconfig service subdomains as well as the autodiscover SRV records. These values are needed for Outlook and Thunderbird email auto configuration for local domains. Access to Root WHM will be needed to complete this process.
Enable Autodiscover Settings
IMPORTANT: This solution will require root access. If this needs to be obtained, follow the guide on requesting root access.
- Log into Root WHM
- Click on Tweak Settings in the Server Configuration area
- Locate Thunderbird and Outlook autodiscover and autoconfig support under the Domains tab
- Choose the setting On
- Choose Save
CAUTION: The Autodiscover feature doesn't work with email addresses added to the following:
- Microsoft Outlook 2016
- Microsoft Outlook 2019
- Microsoft Outlook for Office 365
- Any mobile email client
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