There are several reasons an email password would need to be changed, such as resetting a password for regular security maintenance, rotating passwords after staff changes, or resetting the password in the case of a hack.
Passwords can be changed via cPanel or directly in Webmail.
In this article, we cover both ways to change/reset the password for an email account that is hosted with us.
Via cPanel
- Log into cPanel for the appropriate domain
- Locate Email Accounts
- Click Manage by the email account you wish to update the password for
NOTE: Some versions of cPanel call it Password Modification or something similar. - Type in a new password or use the Generate button to have a random password generated
- Scroll down and click Update Email Settings
Via Webmail
- Log into cPanel for the appropriate domain or log into the email account directly with Webmail
NOTE: If logging into Webmail, directly proceed to step 4 below. - Locate Email Accounts
- Click the Check Email button
- Click on the email address in the top right of Webmail
- Select Password & Security from the drop-down
- Update the password
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